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Healthcare

Improve the visitors’ and patients experiences.

Brochure

Introduction

A healthcare facility in a major city was struggling to communicate important information to its patients and visitors effectively. They had tried traditional methods such as paper flyers and signs but found that they were often overlooked or ignored. The facility decided to explore Digital Signage as a more effective solution and partnered with ScreenTym to implement it.

Digital Signage

Digital Signage refers to using digital screens to display information and content. In healthcare, Digital Signage can be used to display real-time information, guidelines, and other types of content. It can be used to communicate important information to patients and visitors, such as directions, wait times, important messages, and upcoming events.
Digital Signage can also be used to promote healthcare services and products.

Implementation

The healthcare facility worked with ScreenTym to implement Digital Signage throughout the facility. Screens were placed in waiting areas, hallways, and other high-traffic areas. The content was tailored to the specific needs of the healthcare facility, including real-time updates on wait times, directions to different departments, deliver emergency content, wellness tips, and promotional messages for healthcare services and products.

Key use cases

The healthcare facility used Digital Signage to address several key use cases, including:

Patient Communication

Real-time information on wait times, directions to different departments, and other important information were displayed on screens in waiting areas.

Promotion of Healthcare Services and Products

The facility used Digital Signage to promote healthcare services and products, such as flu shots and health screenings.

Employee Communication

The facility used Digital Signage to communicate important information to employees, such as upcoming training sessions, schedules, and safety procedures.

Key Benefits and some statistics

The healthcare facility experienced several key benefits after implementing Digital Signage with ScreenTym, including:

1

Improved patient experience: Patients reported feeling more informed and less anxious while waiting for appointments.

2

Increased revenue: The facility saw an increase in revenue from the promotion of healthcare services and products.

3

Reduced workload for staff: The facility was able to reduce the workload for staff by automating certain communication tasks, such as updating wait times.

4

Increased efficiency: The facility was able to communicate information to patients and staff more quickly and effectively.

According to a survey conducted by ScreenTym after the implementation, the healthcare facility saw an increase in patient satisfaction by 20% and a 15% increase in revenue from the promotion of healthcare services and products.

Results

Overall, the healthcare facility was extremely satisfied with the results of the Digital Signage implementation with ScreenTym. They were able to improve their communication with patients and visitors, increase revenue, and improve the overall patient experience.
The healthcare facility plans to expand the use of Digital Signage in the future and continue its partnership with ScreenTym.